Job Requirements:

Server & storage monitoring

To perform a periodic health-check on all server and storage to ensure the equipment is up and running.
To review the server and storage logs on periodic health-check to ensure the hardware component is in operational state.
To perform hardware troubleshooting upon receiving alert from monitoring tools and escalates to the next level if problem persists.

Backup / Restore

To review the backup log and to ensure backup was successful without any errors.
To perform 1st level backup / restore troubleshooting on the errors reported by the backup system and escalates to the next level if problem persists.
To perform periodic restoration of the backup into the temporary storage to ensure the disk-to-disk and disk- to-Disaster Recovery backup is in good condition.
To perform restoration of data as per request by end-user upon receiving approval change request. To ensure that the disk-to-disk and disk-to-Disaster Recovery backup is send to offsite location for safekeeping where applicable.

General administrative tasks

To manage the software licenses installed on the server, storage and other IT equipment within the Server Room to ensure the support coverage is available and inform IT to renew the licenses if expired.
To ensure the Standard Operating Procedure is up to date and all documentation is filed in a proper manner. To provide periodic server storage utilization information and perform housekeeping on the servers to ensure the daily operation is uninterrupted.
To extract and present security incident information and perform housekeeping on the affected servers to ensure the daily operation is uninterrupted where reports are available.

Assisting in the patch & security update

Disaster Recovery Services

To provide standby engineer at office for Disaster Recovery drill when necessary.
To produce Disaster Recovery findings and recommendation to IT for any remediation.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Familiar with supporting Vmware, HPE Simplivity, Hyper-V, Windows Server OS and Veeam backup environment.
Excellent problem-solving and troubleshooting skills.
Strong communication and teamwork skills.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: Up to RM9,500.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Education:

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Quality Management System Engineer