If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNA!

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success.Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn.

Job Responsibilities:

Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io etc.
Provide accurate and comprehensive information about services and promotion.
Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
Escalate complex issues to the appropriate department or supervisor when necessary.
Follow up with customers to ensure their issues has been resolved.

customer relations officer jobs in Batu Caves

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