Customer Service Officer
Undisclosed
Klang, Selangor
Graduan Baru
Respons Segera
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted 23 days ago • Closing 4 Jul 2024
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Fresh graduates are welcome to apply!
- Diploma or Degree majoring in Logistics management, transportation, supply chain management are preferred.
- Proficient in Microsoft skills.
- Good communication and problem-solving skills, and able to deal with immediate problem.
- Able to work well under pressure
- Able to work on rotational shift
Tanggungjawab
- Responsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the company
- To provide information, advice and basic troubleshooting in the case of delayed or lost deliveries
- Record data and produce daily/weekly/monthly reports. Both in the part of the parcel that has delivery problems, residual or other related problems.
- Problem analysis and performance
- To present solutions to problems in delivery to be more efficient and effective.
- Study and follow up on new knowledge-related technologies. to be applied in effective management
- Work and other projects as assigned by the supervisor
Manfaat
- Annual Leave
- Medical Leave
- Insurance
- EPF, EIS, SOSCO
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