MYR2,200 - MYR2,500 Per Month
Shah Alam, Selangor
Respons Segera
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted 3 days ago • Closing 8 Jul 2024
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- High school certification, University Diploma/ Degree.
- Proven customer support experience or experience as a client service representative. 1-2 years of experience in E-commerce and Customer Service is preferred.
- Excellent communication skills, good command of English & Bahasa.
- Fresh graduates are welcomed to apply!
- Well organised and good time management skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task and manage time effectively.
- Positive attitude, patient with people and willing to learn.
Tanggungjawab
- Responsible for managing our online platform including Website, Tiktok, Instagram etc
- Handle daily marketplace operation, include order processing, customer service and other questions.
- Develop, monitor, write and update product content contained on eCommerce websites/portals
- Provide fast & efficient services to customer.
- Proactive & Creative to communicate with customer.
- Handle customer inquiries over the social media, phone, and email.
- Fulfil and support internal and external customers’ orders.
- Follow up with customers’ orders status.
- Provide customer support; attend to their inquiries and provide assistance as and when necessary.
- Respond to emails and comments from Facebook / Messenger / Instagram.
- Provide customers with product and service information.
- Be a strong advocate for our brand and product, interact and build a community of loyal customers.
- Follow communication procedures, guidelines and policies
Manfaat
- Free parking
- Health insurance
- Maternity / Paternity leave
- Meal allowance
Important Information
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