Responsibilities:

• Greet and welcome customers with a friendly and positive attitude.
• Take accurate customer orders, paying attention to special requests and dietary preferences.
• Provide recommendations and answer customer inquiries about ROLLTI's roti canai wraps and menu items.
• Efficiently process customer payments and handle cash transactions.
• Assist in food preparation, including ingredient preparation, marinating meats, and assembling wraps.
• Follow recipes and portion control guidelines to ensure consistent food quality.
• Ensure timely delivery of food orders to customers.
• Address customer needs and resolve complaints or issues in a professional and courteous manner.
• Maintain a clean and organized front counter area, including ensuring supplies are stocked.
• Monitor food stock levels and communicate with the manager to ensure timely restocking.
• Uphold hygiene and food safety standards, following health regulations and guidelines.
• Operate kitchen equipment safely and efficiently.
• Maintain cleanliness and organization in the kitchen area, including proper storage and labelling of ingredients.
• Assist in the washing and cleaning of kitchen utensils, dishes, and equipment.
• Assist with opening and closing duties, including setup and cleanup of the front counter and kitchen area.