Responsible for the day-to-day operations of Inventory and logistic team to ensure the workflow and supervision of the team is effective and obstacles to the process are cleared. Responsible for the planning, organizing, and directing warehousing operation including 3PL and ensuring the optimum utilization of available resources and meet all requirements of company covering safety, quality and food safety aspect.

1. Strategy and Development

• Ensure implementation of warehouse and logistic best practice and procedures to aid and improve day to day operational performance.

2. General and Task Management

• Ensure an efficient warehouse operation which is able to fulfil operational and customer demand.
• Ensure safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.
• Plan, co-ordinate and monitor the receipt, storage and dispatch of RM, packaging material, non-stock items and finish goods.
• Ensure customer deliverables are met fully timely
• Ensure compliance of customer requirements and ensure alignment with the needs/commitments of the business
• Monitoring if current capacity requirements and trigger for any future requirement timely.
• Keep up to date and respond accordingly to all enquiries from internal and external customers timely.
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled against SAP on weekly basis
• Ensure the relevance and accuracy of all documentation relating to goods in and goods out including labeling of all stock items
• Ensure SAP systems is accurate and up to date timely
• Implement systems improvements and drive through recommendations for change
• Ensure efficient and effective use of warehouse capacity and utilization of the Warehouse resources.
• Review and implement ways to reduce waste while optimizing operations of WH resources.
• Maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records.
• Ensure policies and procedures for warehouse activities are followed and ensure all systems meet the standards for accreditation in line with the quality/food safety systems.
• Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives.
• Implement best practice warehousing principles, policies and processes.
• Ensure that health and safety meet the required standards and that risk assessments are carried out.
• Ensure any hazardous materials are stored in accordance with requirements.
• Establish, monitor and maintain high standards of security in the warehouse by setting security procedures.
• Ensure that vehicles, machinery and equipment is well maintained and IT for purpose.
• Ensure that all lifting and maneuvering of product is carried out in accordance safe work procedure and compliance with legal requirement.
• Ensure that staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment.
• Ensure a clean and tidy working environment to aid operational efficiency.

3. People Management

• Coach, manage and develop warehouse staff and team leaders to optimize performance and meet targets and deadlines
• Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements
• Ensure effective warehouse and distribution operations by implementing department policies and procedures
• Ensure department objectives/KPIs are meet all time and assess on-going performance of direct reports
• Follow up with action including disciplinary action if required on your subordinates

4. Financial Budget and Control

• Responsibility for Warehouse budgets control as planned/set up
• Ensuring all purchase done is compliance with Gruma cooperate purchasing policy all time.
• Responsible for establishing control to ensure set budget or target is achieved

5. Relationship Management

• Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements and customer deliverables
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with department strategy
• Assist Warehouse Manager to ensuring effective relationships with client businesses through maintaining an appropriate interface between the warehouse, suppliers and customers
• Liaise with customers, suppliers and transport companies as and when required in a timely way and handle any concerns
• Liaise with others in the business to monitor requirements and to ensure quality of service
• Contribute to new business initiatives and projects and review and communicate the impact on Warehousing activities

6. Self-Management

• Comply with the Health, Safety and Environmental Policies
• Proactively contribute to creating a good team atmosphere. Able to anticipates and overcomes obstacles
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge, confident, rounded thinking
• Takes ownership for team cohesion and team development.
• Is self-aware, optimistic and open to change.
• Has an Adult: Adult, collaborative approach to others
• Resilient, influential with a can do/will do attitude.