Undisclosed
KL City, Kuala Lumpur and +1 other locations
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted 2 days ago • Closing 11 Mar 2025
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Minimum SPM qualification with experience in sales & service.
- Great communication and interpersonal skill.
- Team Player, also able to work independently with minimum supervision.
- Proficient in computer hardware/software trouble shooting, experience with IOS/MAC will be an added advantage.
- Good working attitude and working ethics.
- Must be able to work in rotation shifts, even in public holidays.
- Tech Savvy, sufficient knowledge on Apple Products.
- MAC/IOS Tech Certification is an added advantage.
Tanggungjawab
- Diagnose and resolve customer’s iOS/MAC hardware and software issue.
- Provide technical support and troubleshooting assistant to customers.
- Strictly abides Service Excellence Values and Policies set by the company.
- Coordinate with Apple Authorities for service issues and claim processes.
- Build good rapport for the company by handling customer’s enquiry and requests carefully and competently.
- Maintain good condition of tools and equipment used for service purposes and keep working environment neat and clean.
- Make sure all documentation, reports and data input to RM & Others system are completed on daily basis.
- Assist other team members promptly when required.
Manfaat
- Training Provided
- Insurance Coverage
- Medical Claims
- Staff Purchase
Important Information
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