MYR1,800 - MYR2,300 Per Month
KL City, Kuala Lumpur
Respons Segera
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Posted 2 days ago • Closing 19 Jun 2024
Kurang dari 15 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Diploma or relevant certification in E-commerce, Marketing, or a related field.
- Experienced / Fresh graduates are welcomed to apply.
- Basic understanding of e-commerce platforms
- Entry-level experience in product listing creation and maintenance.
- Basic skills in graphics and video editing.
- Ability to collaborate effectively with internal teams and external partners.
- Eagerness to learn and contribute to various aspects of E-commerce operations.
- Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
- Basic knowledge of market research concepts.
- Ability to adapt to a fast-paced environment and work under guidance.
- Proficiency in English, Mandarin and Bahasa Malaysia
Tanggungjawab
- Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)
- Ensure timely update and upload new products and product listings.
- Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.
- Execute basic graphics and video edits as needed to enhance product presentation.
- Assist with customers regarding missing/damaged items or returns.
- Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
- Manage customer inquiries and provide customer service support.
- Collaborate with internal teams and external vendors to support project requirements, timelines, and deliverables.
- Work closely with the Sales & Marketing team on branding and awareness activities.
- Monitor project progress, identify potential risks, and assist in implementing corrective measures for successful completion.
- Support e-commerce operations by working cross-department and teams for platforms such as Shopee, Lazada, etc.
- Understand the trends and dynamics of e-commerce business, and deepen e-commerce research.
- Able to adapt and react quickly to changing needs and business decisions.
- Any other ad-hoc tasks or duties as assigned by the superior/ management to you from time to time.
Manfaat
- EPF & Socso
- Medical Leave
- Annual Leave
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