[Wfh] No Overnight Shift! Rm3500 Native Cantonese Speaker Customer Service Specialist for Travel Platform @ PJ
SSM No : 1231113-U
MYR3,000 - MYR3,500 Per Month
Petaling Jaya, Selangor
Graduan Baru
Respons Segera
Jadilah pemohon terawal!
Posted a month ago • Closing 5 Jun 2024
Jadilah pemohon terawal!
Kelayakan
- Required at least a qualification of SPM or above
- Converse and write fluently in Traditional Mandarin and Cantonese (read, speak, type) is a MUST.
- Basic proficiency in English is acceptable
- A minimum SPM qualification is needed.
- Willing to commit working on 5 days per week, 9am-12 am (9 working hours including 1 hour break) including on public holiday and weekends
- Able to join on the following date: 13/22 May 2024
- Shortlisted candidate is required to come back to the Ara Damansara office twice. (1st time for Device Collection || 2nd time for Mock Call Certification), Mock Call Certification is the certification that happens after the candidate is towards the end of the training, where he/she has to pass to be sent to production. (Conducted after 3-4 weeks upon the completion of the training, applicable for WFH only*)
- Candidates are to be based in either KL or Selangor if shortlisted for the position.
Tanggungjawab
- Able to handle all inbound calls from customers about the company’s product and services
- Help customer resolves any issues or complaints regarding the company’s product and services with high level of customer service
- Assist the customers in solving their problems to ensure customer’s satisfaction with providing professional customer support
- Provide feedback on efficiency of whole customer support experience to manager and relevant departments
Manfaat
- Monthly salary: RM 3000 + up to RM 300 KPI allowance + RM 500 night shift allowance
- Other benefits: EPF + SOCSO, 14 days Annual Leaves, 12 days Medical Leaves
- Opportunities for career advancement within the company
- Variety of facilities in company (rest zone and cafeteria)
- 1 to 2 months of training with basic salary will be provided
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