Full Job Description

As a Warehouse Assistance - you will be a part of team that builds the next big disruption in online groceries in South East Asia, You will wear multiple hats in the role from supporting in the physical set up of the warehouse and supervise of daily operations day to day aspects to the minutest operational detail for a successful launch and scale accordingly.

• Responsible for supervising warehouse Fulfillment operations.
• Manage operations team performance including their day-to-day responsibilities, attendance, KPI and to deliver an amazing customer experience.
• To manage the end-to-end aspect of daily fulfilment operations: inbound management to stock handling, storing, inventory management and order dispatching in line with established service levels.
• Set up and onboarding new hires & coaching warehouse team to be efficient operationally.
• Analyze data for process efficiency and suggest solutions for improvement.
• Liaise with other departments such operation team on Fleet operation to ensure smooth delivery to customer.
• Apply and follow Warehouse Fulfillment standards and standard operating procedures (SOPs) in day-to-day warehouse operations.
• Monitor operational policies and procedures to ensure the most efficient processing of grocery orders, control of damage and errors and other aspects of operational excellence to deliver world-class customer experience.
• Ensure warehouse housekeeping and maintaining health & safety and product quality standards.
• Assist team in other ad-hoc matters assigned by management