R&D

• Taking charge of the Business Unit, which responsibilities include New Product development, product innovation and marketing/sales promotion. Job Scope covers product formulation, Product development/ Plant trials, packaging development, sourcing of materials.
• Keeping abreast of emerging markets trends and technology advancement, selection of new ingredients and pack materials and product designs.
• Working seamlessly with marketing, production, engineering, sales and procurement team to meet innovation agenda for company
• To lead / monitor the projects progress against agreed QCD (Quality, Cost, Delivery) driver.

Quality Control

• Safety/Security/Hygiene
• Supervise the implementation and maintenance of all Food safety and hygiene procedures in accordance with company policies and standards.
• To monitor factory GMP and ensure timely and effective corrective actions are taken.
• Food Safety and Quality System Management – System Compliance
• Ensure compliance with all ISO, HACCP, GFSI (FSSC), HALAL and other relevant standards, including customer/external audit requirements;
• Prepare and complete internal, second- and third-party audits;
• Build up good relationship with local authorities and assure full compliance with national and international quality/food safety related legislation;
• Food Safety and Quality System Management - Measurements and Testing
• Oversees the accuracy and timely completion of all quality measurements, records and reports;
• Maintain measurement database integrity.
• Controls and reports all non-conformances according to documented procedures;
• Ensures completion of all customer required testing.
• Food Safety and Quality System Management - Customer Relationship Management regarding Quality issues
• Works with all stakeholders including Product Development, Production, Commercial teams and customers to determine optimized processes to meet customer requirements;
• Assist on periodic customer visits where needed;
• Coordinate customer complaint process;
• Complete survey and questionnaire and answer technical questions from customers.
• Audit suppliers and sub-contractors per requirement;
• Closely work with Purchasing/Sourcing on new suppliers’ development; Manage the team
• Ensure all employees understand and follow company policies and procedures;
• Provide training and supervision to all personnel in quality testing;
• Guide, coach, train and develop QA team members.