Customer Care Specialist with Accounts Support
Kerja di Rumah
Graduan Baru
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SSM No : 608614-D
MYR2,500 - MYR4,000 Per Month
Shah Alam, Selangor
Graduan Baru
Lebih dari 60 telah memohon kerja ini
Posted a month ago • Closing 31 May 2024
Lebih dari 60 telah memohon kerja ini
Kelayakan
- Experience valued, adaptability essential: Proven experience in customer service is preferred, and experience with accounting functions is a bonus.
- Dedicated customer service focus: Good verbal and written communication skills in Malay and English are mandatory. Proficiency in spoken and written Mandarin is a plus.
- Organizational skills and problem-solving mindset: Strong organizational and multitasking abilities with the ability to handle challenging situations calmly and professionally.
- Team player with independent drive: Has a willing-to-learn attitude, with the ability to work independently and as part of a team.
- Attention to detail and accuracy: Proficiency in Microsoft Office Suite (e.g., Excel, Word) and comfortable with basic accounting entry tasks.
Tanggungjawab
- Provide exceptional customer experiences: Handling of inbound and outbound enquiries, whether over the phone, through written messages, or email.
- Inform and resolve: Provide information about our outlets, services, pricing, and availability, and effectively resolve customer complaints or issues, ensuring satisfaction.
- Assist with data entry and accounts: Support accounts receivable and payable functions.
- Maintain organized records: Ensure accurate and organized records of accounts transactions.
Manfaat
- Work Flexibility: Option to work from home or at office, which is at Setia Alam. Laptop will be provided.
- Competitive compensation: Salary range based on experience and includes EPF, SOCSO and EIS. Performance bonus scheme included.
- Additional company benefits: Training and upskilling, free parking if opt to work at office.
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