Logistics Customer Service Executive
MYR2,000 - MYR4,000 Per Month
Klang, Selangor
Kerja Hangat
Lebih dari 60 telah memohon kerja ini
Posted 2 days ago • Closing 5 Dec 2024
Lebih dari 60 telah memohon kerja ini
Company Highlights
- harmony environment
- happy working style
- striving towards company mission
Kelayakan
- Fresh graduates and SPM leavers are encouraged to apply.
- Excellent hands-on skills with eye for details
- Ability to work independently.
- Positive attitude and responsible character.
- Pleasant personality with focus on excellence in customer service.
- Prior working experience will be an added advantage.
- Self-starter with good communication and interpersonal skill.
- Possess self-confidence and be able to actively interact with all relevant parties.
Tanggungjawab
- Arrange and coordinate all import and export shipping matters according to clients’ requirements.
- Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers.
- Fulfil orders and generate reports using the Company’s in-house warehouse management system.
- Collaborate with finance department to ensure timely and accurate billing.
- Manage daily execution of customer service activities pertaining to the arrangement of warehousing (incl. Exchange Compliance and Stock Management), distribution and import/export shipments.
- Ensure proper and timely execution and follow up on banks and customers’ instructions and requests.
- Updating the warehouse management inventory management system timely and accurately.
- Attend to customer inquiries in coordination with the Commercial and Customer Service Manager and manage Customer's expectation.
- Trouble shooting/solving of daily operations issues.
- Escalate any customer’s complaints to the Team Leaders or Customer Service Manager.
- Timely and error free processing of customer’s instructions such as warranting, title transfer and warehouse receipt
Manfaat
- KWSP
- SOCSO
- Medical claim included
- Annual and medical leave shall be in accordance with the prevailing Labour Law
Important Information
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